How to apply for a UK visa

Where can I get information?

http://www.visa4uk.fco.gov.uk

The UK Border Agency and the British Embassy work in partnership with a commercial organisation, WorldBridge Visa Application Centre.  
You can find out whether you need a visa and how to apply through the WorldBridge Visa Application Centre.

Where can I get advice?

WorldBridge and its staff cannot give you advice on how to complete your application, or what type of visa you should apply for. If you need help with your application or advice about the UK's immigration rules and requirements, you should seek advice from a qualified immigration adviser. In the UK these are immigration advisers regulated by the Office of the Immigration Services Commissioner or legally qualified professionals regulated by designated professional bodies. Their websites are:

• Law Society of England and Wales
• Law Society of Scotland
• Law Society of Northern Ireland
• Institute of Legal Executives

How do I submit my application?

WorldBridge manages the Visa Application Centre in Amman, Jordan, where you should submit your application and your biometric fingerscans.

Who decides whether I will get a visa?

UK Border Agency staff will process and decide your visa application. WorldBridge and its staff play no part in the outcome of your visa application. They cannot influence it in any way.  If any member of staff employed by WorldBridge say they can influence your application, you should tell the British Embassy immediately.

Service standards - complaints and compliments

The UK Border Agency aims to offer a fair and professional service to all our customers. We welcome feedback it helps us to see where we need to improve

If you have any comments, or are concerned about the standard of service you received, please let us know. We investigate all complaints fully and will send you a reply within 20 working days

• If you wish to complain about the service you received from the UK Border Agency at this Embassy, please address your complaint to the Entry Clearance Manager at P.O.Box 87 Amman 11118 Jordan, or by e-mail on Amman.VisaCasework@fco.gov.uk 
• If you wish to complain about the service you received from WorldBridge, you may submit it direct to their website, in person, or to the Entry Clearance Manager above.

• A new Customer Satisfaction Survey has been launched on the Visa Services website. Please complete the survey if you wish to give your views on how satisfied you have been with the level of service you have received when you made a visa application by visiting the following link:
  http://www.ukvisas.gov.uk/survey